Privacy Policy
DATED: THE 1st DAY OF NOVEMBER 2020

This web site is owned and operated by AP Solar & Batteries Pty Ltd (ABN 98 645 259 614) and will be referred to as “We”, “our” and “us” in this Internet Privacy Policy. By using this site, you agree to the Internet Privacy Policy of this web site (“the web site”), which is set out on this web site page. The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the web site. We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to any other terms and conditions applicable to the web site. We do not make any representations about third party web sites that may be linked to the web site. We recognise the importance of protecting the privacy of information collected about visitors to our web site, in particular information that is capable of identifying an individual (“personal information”). This Internet Privacy Policy governs the manner in which your personal information, obtained through the web site, will be dealt with. This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.

Personal Information
  1. Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.
Use of Information
  1. Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.
Disclosure
  1. Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
  2. We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.
Security
  1. We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
  2. However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
  3. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
Collecting Information from Users
  1. Cookies and Applets: We use cookies to provide you with a better experience. These cookies allow us to increase your security by storing your session ID and are a way of monitoring single user access. This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.
Access to Information
  1. We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
  2. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.
Links to other sites
  1. We provide links to Web sites outside of our web sites, as well as to third party Web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web site and its privacy statement.
Problems or questions
  1. If we become aware of any ongoing concerns or problems with our web sites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.
  2. For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s web site; http://www.privacy.gov.au/.

This Privacy Policy has been specifically drafted for and provided to AP Solar & Batteries.

What Clients Say About Us
Excellent
Based on 44 reviews
Rodrigo Ferreira
Rodrigo Ferreira
2023-09-05
Excellent customer service. My Inverter lost connection with the internet and as soon as I contacted Antony, in less than 15 minutes he was at my home checking my system. Highly recommended!
Chantal Fleischer
Chantal Fleischer
2023-08-22
Couldn't be happier with Anthony and his crew. Friendly and super efficient from start to finish. Would highly recommend!!! 🤩
Keith Battle
Keith Battle
2023-08-01
My inverter went down, within 48 hours Anthony at AP solar told me (I wasn’t even aware) he replaced it within 24 hours ! Unbelievable service - especially when the electricity companies give such a terrible service
Brett Frampton
Brett Frampton
2023-05-07
The whole team at AP Solar exceeded my expectations. Very professional from beginning to end. The quality of the installation and the care taken during the install was outstanding. Brilliant work and highly recommended.
Neville Guttridge
Neville Guttridge
2023-03-29
Anthony and the whole team from AP Solar are Excellent. From the initial contact, to the quoting of quality systems, then delivery & installation, you could not ask for a more professional team. The other great positive is you are dealing with a group of local people who live and work in the area they are servicing.
Phil Bisset
Phil Bisset
2023-02-22
We were so very fortunate to discover Anthony and Kylie from AP Solar and Batteries. From our first meeting when Anthony came with a professionally made folder tailored specifically to our needs with no hidden extras. And he was always available to talk our job through. And Kylie in admin was also professional and helpful. We got our job done within a week and the 2 installers were outstanding. Could not be happier with our 6.6 unit which regularly produces 40 kw a day and is perfectly positioned on our north facing roof for optimum results. Well done AP Solar! Phil
Christina Birch
Christina Birch
2023-01-29
Anthony and staff were so lovely and easy to deal with. Very grateful to Anthony for going above and beyond when things got tricky with my body corp. All systems were up and running immediately and processes perfectly aligned to what the team advised. Smooth, clear, and affordable. Can't recommend them more highly :)
Tracy Scott
Tracy Scott
2023-01-03
Very informative and friendly service with competitive rates for our solar installation. Anthony and the team were great. Would highly recommend using Sunshine Coast local business AP Solar for your future solar requirements.
bob cooke (Ozecomputers Caloundra)
bob cooke (Ozecomputers Caloundra)
2022-10-28
Ozecomputers found Anthony and his team to be very professional and extremely helpful with our solar install . And as a bonus, I had some spare roof ties and they replaced the broken ones for me Thank you that's a great service.
Frances Rogers
Frances Rogers
2022-09-23
AP Solar are a local firm who provide honest and professional advice on Solar installation. Happy to recommend.